The return policy of the seller, whose products are marketed on our website (hereinafter, the "Seller"), lasts 30 days. If 30 days have passed since the receipt of your order, we unfortunately cannot offer you a refund, and you are no longer entitled to request a return.
To be eligible for a return, the item from your order must be in the same condition as you received it, never worn or used, with tags, and in its original packaging. You will also need to provide proof of purchase (such as a copy of the receipt) of the item you wish to return.
To initiate a return, you can contact us at support@rozeworld.com.
If your return request is accepted by the Seller, we will send you a return label along with instructions on how and where to send the package.
Items returned without a prior return request within the specified time frame will not be accepted.
You can contact us for any questions regarding returns at the following address: support@rozeworld.com.
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